If you or someone you know is having suicidal thoughts, please call the Suicide Prevention Hotline at 800-273-8255.

PPE Bilingual Crisis Counselors

The Promoting Positive Emotions programs has bilingual crisis counselors available to support the community during this pandemic.

Veronica Nieto Bilingual Crisis Counselor

Veronica Nieto

Veronica Nieto is a Project PPE Crisis Counselor at Ozark Guidance. She's worked with middle school kids for about four years, starting in 2016 as part of AmeriCorps at Hellstern Middle School in Springdale. She then worked as an ESL instructional assistant until January 2019, at which point she joined the team at Ozark Guidance. She obtained her Bachelors of Arts in Sociology, Criminal Justice and Spanish from the University of Arkansas. She has worked at Sonora Middle School since she joined the Ozark Guidance team last year. She considers it a privilege to be part of our Promoting Positive Emotions team and to get to reach out and support community members during these unprecedented times.


Sandra Mondragon bilingual crisis counselor

Sandra Mondragon

Sandra Mondragon has worked at Ozark Guidance for a year now as a Community Outreach Specialist and Behavioral Intervention Specialist. She attended Springdale School District and graduated from Springdale High School in 2015. She then received her Bachelors of Arts in May 2019 at Westminster College in Fulton, Missouri, with a focus in International Studies, Spanish, and Education. She traveled the world during college but has enjoyed coming back home to Springdale, where she spends time with her family, friends, and dog. She has loved the rewarding experience of being able to make a difference locally with Ozark Guidance. She was given the chance to work on Project Promoting Positive Emotions and has been inspired by seeing different communities come together to support each other during this challenging time.


Cynthia Ramirez Mondragon bilingual crisis counselor

Cynthia Ramirez Mondragon

Cynthia Ramirez Mondragon is a Project PPE Crisis Counselor at Delta Counseling Associates (DCA) in their Lake Village office. She covers Ashley and Chicot counties and DCA is excited to have her on their team. She’s bilingual, pursuing graduate school to advance in the mental health field, and has a passion for helping others. She recently completed a radio interview with KXUN & KLRA - Univision Arkansas. The radio station broadcasted her Project PPE interview in fluent Spanish.

To get help from one of our bilingual crisis counselors, call 833-993-2382 or reach out to one of our Program Partners throughout the state.

Search OUR SITE

Our Partners

Get free and confidential resources through any of our partners.

Learn More

Helpful Resources

Resources that can help you understand and identify some of the challenges of COVID-19

Read More